Shipping policy

Shipping Policy

At Zevika Health, we are committed to providing a reliable and transparent shopping experience. This Shipping Policy outlines the terms for product delivery when you shop at www.zevikahealth.com.

1. Shipping Coverage

We currently ship orders across India. International shipping is limited to select countries and subject to availability at checkout.

2. Delivery Timeline

  • Standard Delivery (India): Estimated delivery within 5–7 business days after dispatch.
  • Except Andaman and Nicobar Islands and Lakshadweep.
  • Delivery timelines may vary based on your location and courier partner availability.

3. Order Processing

  • Orders are typically processed within 1–2 business days (Monday to Saturday).
  • Orders placed on Sundays, or public holidays will be processed on the next working day.
  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery address and selected shipping method.
  • Free shipping may be offered during promotional campaigns and will be clearly communicated on the website.

5. Tracking Your Order

Once dispatched, a tracking link will be emailed to you. You can monitor your shipment status directly through the courier’s tracking system.

6. International Shipping

  • We offer international shipping to selected countries.
  • Customers are responsible for any applicable customs duties, import taxes, or fees levied by the destination country.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes, military addresses, or restricted zones.
  • Shipping availability is shown during the checkout process. If your location is not listed, please contact us for assistance.

8. Lost or Damaged Packages

  • If your package is lost, delayed, or arrives damaged, please email us at support@zevikahealth.com within 48 hours of delivery attempt.
  • We will work with the shipping carrier to investigate and resolve the issue promptly.

9. Customer Support

For any questions or concerns regarding shipping, please contact:

Zevika Health (HMS Enterprises)
Email: support@zevikahealth.com
Phone: +91 7039626325
Address: 132, Makbara Road, KesarGanj, Meerut – Uttar Pradesh, India – 250002